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Can I purchase a Meli Gift Card?
Does Meli make custom jewellery to my specifications?
How do I redeem a Meli's Gift Card?
How long does it take to receive my Meli jewellery?
Can I visit a Meli store?
Where do I enter particulars or notes regarding my order?


Can I purchase a Meli Gift Card?
Yes! You can email us or simply enter 'gift card' into the search field from our homepage to purchase the gift card online.

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Does Meli make custom jewellery to my specifications?
Yes! Meli is happy to create the perfect piece just for you. If you see something online that you like, but are interested in a different colour or different gem stone, then please email us! You'll find us in the contact link below.

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How do I redeem a Meli's Gift Card?
Technology is still catching up with us... To redeem a gift card, you will have to email us and we'll walk you through the process. Sorry, we're working on it!

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How long does it take to receive my Meli jewellery?
On average, once your order is received, it takes approximately 7 days. This does vary on your location and the item ordered. Seasonality does play a factor as well, so we don't recommend ordering your Valentine her gift on February 7th! Custom orders do take longer on average, but it's worth the wait!

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Can I visit a Meli store?
Currently our store is virtual. By keeping our store virtual, we save on studio space and try to pass this savings on to our loyal customers.

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Where do I enter particulars or notes regarding my order?
If you would like to communicate any particulars regarding your order, there is an opportunity to do so as you check-out (using the shopping cart). This field allows you to free-type.

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Last Updated: 15 Feb 2008 11:48:09 PST home  |  about  |  terms  |  contact
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